Facebook and LINE customer chats in one place
ClickDoo brings the messages of your shop's Facebook Page and LINE Official Account into one inbox, so your whole team can answer customers, take orders and follow sales from one screen.
The ClickDoo app is in Thai.
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One inbox
Messages from Messenger and LINE arrive on one page. Reply with text, pictures or files, and know at once when a customer writes.
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Teamwork
Invite your team to the shop, assign chats to each member and see who is replying.
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Customers and orders
Save a customer's name, phone and address from the chat, create an order and send its summary with a PromptPay QR code in the chat.
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Products, stock and reports
Products with options, stock taken when an order is confirmed, and sales reports.
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Reply templates and auto-replies
Answer common questions with templates, ask for a name, address and phone with a form in the chat, and set automatic answers to the words customers type.
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AI assistant
Answers customers from the shop's information, frequently asked questions and products, and hands the chat to the team when it cannot help. The shop's owner chooses to turn it on.
Pay as you go with credits
One credit opens a conversation window with one customer. Top up by bank transfer to the company's account and attach the slip in the app; our team checks the slip and adds the credits. Packages and prices are shown in the app after you sign up.